Web server administration is a very complex job no matter which management level you have chosen and most of the inexperienced users would easily get confused in handling its different tasks. Experienced administrators often have the know-how regarding the web server administration tasks but are either not available or don’t concentrate on the problem. We provide personalized, versatile and friendly technical support as well as dedicated server management services to both sets of users. It is because of the excellent quality of our support staff that our client retention rate is quite high.
General description of our technical support
No matter which occupational group you belong to, technology will have a role to play in it. Most of the time companies tend to automate the web server administration and technical support department to meet the requirements of the market neglecting the importance of human relations. We offer you the chance to contact us quickly and easily through a range of communication channels that are manned by humans.
Web server administration services
Our SLA agreement provides details in black and white of the web server administration services that we have to offer. Our experienced and reliable system engineers and managers are tasked with the duty of providing this service. Depending on your needs, you can choose from four different levels of dedicated server management services that we have to offer.
Technical assistance for managed dedicated servers
The web hosting consultants we have at our disposal make sure that you select the hosting solution which is ideal for your requirements and is not that hard on our pocket. The other technical services are provided by our in-house technicians, cluster managers and system engineers. They are always ready to provide you with the best post-sale service which is swift, helpful and proactive.
Since its establishment, in 2010, our technical support and managed web server administration services have become more specialized, diversified and personalized, but they remain client-oriented above all. Therefore, effective help is always at hand and fast.
Our managed web service administration services and technical support department was established in 2010 and since then it has undergone many changes. It has become more customizable, specific and versatile but it still remains user-friendly. This is the reason why help is always easy to find and quickly available.